Appeals Policy

This policy is based on Appeals. Aspire@Southfields Appeals Policy has been implemented for candidates that have enrolled or renewed for any type of course at Aspire@Southfields.

Complaints Policy

This policy is based on complaints. Aspire@Southfields policy on complaints is targeted at any one who has encountered a service at our centre or example learners who have taken part in a course or renewal.

Equality, Diversity, and Inclusion Policy

This policy is based on Equality, Diversity, and Inclusion. Aspire@Southfields’ Equality, Diversity, and Inclusion Policy is based on our delivery of the services run here and our range of qualifications ensuring they are fair, accessible and there is no limitation/barrier to entry or part take.

Malpractice and Maladministration Policy

This policy is based on Malpractice and Maladministration. Malpractice and maladministration are simply not following the guidelines and not complying with the regulations and requirements in regards to how courses are run and taught, consistent poor administration and failure to maintain appropriate/good standards of delivery and assessment.

Special Consideration and Reasonable Adjustment Policy

This policy is based on Special Consideration and Reasonable Adjustment. Aspire@Southfields’ policy on Special Consideration and Reasonable Adjustment are targeted at learners who are either renewing or completing a course that is RLSS UK approved, as well as trainers who are delivering and assessing to ensure they are able to deal with reasonable adjustments and special considerations requests in an effective and efficient manner.